Q&A
Collapsible content
How to shop at AprilianEarthling?
- Choose the items in the size and colour you desire, and add them to your cart.
- If you have any coupon codes, activate them at this point.
- If your order is a "Custom size order," include the required information in the notes section. Read more about "Custom size orders" below.
- Proceed to checkout and complete your shipping and payment information.
- You will not be charged at this moment because we want to ensure that we can fulfill your order first.
- Once we confirm that your order can be fulfilled, we will notify you and collect your payment.
At AprilianEarthling, we prioritise the environment and aim to minimise unnecessary fabric cutting and stockpiling. That's why, at AE, all clothing goes into production once your order is confirmed.
What are your shipping options?
Currently we offer these shipping option.
Do you offer local pickup?
Yes! We offer local pickup in Ljubljana.
Choose delivery option Pick up, and we will contact you to arrange a location and time of your pickup.
What are your return and refund policies?
Please refer to the Returns & Refunds page here.
Do you take custom size orders?
You don't need to fit in any size. Instead, let's make something that will fit you.
- When placing an order, select the "CS" size option and add it to your cart.
- In the notes section of your cart, please specify the product name and the measurements you'd like.
- That's it! You're ready to place your order.
Please note that "Custom size orders" include only changes in size and not in design, fabric, or print. If you're interested in special fabric choices, prints, or design modifications, please refer to the "Special Orders" section.
Additionally, be aware that "Custom size orders" may take longer to produce than standard orders. Once your "Custom size order" is confirmed, you will receive notifications regarding the expected production time and shipping dates.
If you have any questions regarding "Custom size orders", please don't hesitate to contact us.
Do you take special orders?
If you're longing for something special, we are here for you
Special orders include orders with a custom choice of fabric, design, colour, or details.
If you'd like to create a special order, please contact us in the form below and describe the specifics of the design you desire with as much detail as possible.
We will try to accommodate your wish, but we reserve the right to decline the order if it includes specifics that are not in line with our brand ethics or for other reasons, including the production process and time.
Please note that special orders have a higher price than the standard products in our store. The final price depends on the specifics of your order, such as fabric choice, production time, and the complexity of the design.
What kind of fabrics do you use?
A significant portion of our textiles carry the Oeko-Tex 100 certificate, and our fabrics are printed by a supplier using GOTS-certified printing methods and dyes, ensuring environmentally friendly and safe production.
Are the dyes used for printing safe?
Our fabrics are printed by a supplier using GOTS-certified printing methods and dyes, ensuring environmentally friendly and safe production.
How are your clothes produced
We are commited to sewing garments locally and ensuring fair pay for all those involved in clothing production process, because we believe that ethical and sustainable practices are essential to the beauty of our creations.
Where can I find AprilianEarthling fashion in stores?
AprilianEarthling fashion is available in LJFW Shop, Center Rog; Trubarjeva 72 in Ljubljana.
How can I contact you?
Fill in the form below or contact us at hello@aprilianearthling.com.